Reduce Costly Appointment No-Shows
Appointment no-shows, when a patient does not attend an appointment, can be very frustrating and can cost your business both money and precious time. We have partnered with a leading SMS solution provider in Australia and New Zealand to provide you with an integrated messaging solution, right from the COMRAD RIS. Now, you can reduce appointment “did not attend” occurrences using the latest SMS message technology to communicate with your patients, send automated and instant appointment reminders, send ‘ad hoc’ manual text messages to any patient when needed, in addition to sending automated ‘report alerts’ to referrers.
With the easy-to-use customer portal, you can view real-time data on your SMS traffic. The ability to view the status of sent and failed SMS’s ensures that you can keep track of patient replies, unsent messages and cancellations.