We are delighted to announce that COMRAD has achieved Medicare Certification (NOI) for Medicare Web Services and PRODA. 

Comrad is the only major vendor in Diagnostic Imaging to achieve certification at this time. 

Services Australia have been undertaking the biggest change to their infrastructure in more than 20 years. They will be decommissioning the existing Medicare Client Adapter on 13 March 2022 and slowly retiring the Public Key Infrastructure (PKI) Medicare Certificate authentication. The Comrad team have been working with Services Australia to implement the new version of online claiming required for use with PRODA authentication before March 2022.

The new system is known as MWS (Medicare Web Services) and is a complete replacement for the existing Medicare Client Adaptor technology currently in use.

You will need to upgrade to MWS to continue Medicare online claiming via the COMRAD RIS before 13 March 2022.

Comrad is one of the first major health software vendors, and the only major vendor in Diagnostic Imaging, to achieve certification at this time. We will be following a rigid project methodology to pilot, confirm and implement these changes for you.

Please be assured that Comrad will:

  • Be in touch with your representative as soon as it is appropriate to plan and commence your upgrade project to MWS-enabled COMRAD
  • Provide further information for your business on this project in the coming months
  • Provide your business with a clear upgrade plan
  • Lead this project on your behalf
  • Ensure your system is updated well before the cut-off date

For COMRAD customers with us in 2016, the upgrade plan will be familiar to you. A member of our team will contact you, provide you a project sheet for PRODA and other requirements, and work with you towards an upgrade date this year.

Comrad has been at the forefront of important changes for Diagnostic Imaging providers for many years now and continues to be a leader in this space. We take your business continuity seriously.

For any questions, please call our Support team on 1800 659 643, contact the Help Desk or log into the Comrad online service portal.

Details on the PRODA registration process can be found on the Services Australia website.