Remote Assistance

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Remote Assistance

Remote Assistance2018-08-16T11:49:43+00:00

Download and install TeamViewer for remote assistance

Comrad is committed to providing prompt, high-quality service and support for our clients. Occasionally during a support call, a Comrad representative may request to provide remote assistance through TeamViewer, a secure app which enables our team to assist you in real-time.

Your Comrad representative will take you through the steps of connecting to the Comrad TeamViewer app.

TeamViewer

1.     Click the Download button to begin the download and installation process. A pop-up window will appear, prompting you to run or save the Comrad TeamViewer app.

2.     Click “Run” on the prompt window.  A Comrad-branded TeamViewer “Allow Remote Control” window will pop up.

3.     Provide the ID and password to the Comrad representative. The app will automatically connect you to Comrad’s TeamViewer session.

Find out more today about how our solutions can help you.